Akarigo Canada Pvt Ltd (“We,” “Us,” “Our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, ensuring compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By engaging with Akarigo Canada or visiting our website at www.akarigo.ca , you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide to Us:
You may share personal information through forms on our website, communication via phone or email, or by interacting with us through other channels. This information can include your name, phone number, email, and other details necessary to provide services or respond to inquiries.

b) Information We Receive from Third Parties:
We may receive personal data from third parties, such as business partners or service providers who assist in delivering our services.

2. Legal Basis for Processing Personal Data

Our processing of personal information aligns with PIPEDA’s requirements, ensuring fairness, transparency, and accountability.

• Performance of a Contract: To fulfil contractual obligations and provide requested services.
• Legitimate Interests: For business development, enhancing services, and marketing, provided these interests do not override your privacy rights.
• Consent: Where required, such as for marketing activities, we will obtain your explicit consent.
• Legal Compliance: To comply with applicable legal obligations and regulatory requirements.

3. How We Use Your Information

We use your personal data for the following purposes:

• To fulfil contractual obligations and provide services or products.
• To respond to inquiries or requests made via our website or other communication channels.
• To provide information on services that may interest you.
• To notify you about changes to our services.
  To ensure the smooth functioning of our website.
• To comply with legal or regulatory requirements.

4. Sharing Your Information

We may share your personal data in the following cases:

• Business Partners and Service Providers
  We may share information with partners and service providers to fulfil contracts, process payments, or assist in delivering services. These third parties are required to maintain confidentiality and protect your data.
• Legal and Regulatory Compliance:
  If required by law, we may disclose your personal data to comply with legal obligations, protect our rights, or respond to government or regulatory requests.
  We will not sell or share your personal data for commercial purposes without your consent.

5. International Data Transfers

As Akarigo operates globally, your personal information may be transferred to and stored in countries outside Canada, including the UK and India. We take appropriate measures to ensure that such transfers comply with PIPEDA and offer adequate protection. By engaging with us, you consent to these transfers and the associated processing.

6. Security of Your Data

We implement industry-standard security measures to protect your data from unauthorised access, modification, or disclosure. While we take reasonable precautions, no system is entirely secure, and we cannot guarantee absolute data security.

7. Your Rights Under PIPEDA

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Withdrawal of Consent: Withdraw your consent for data processing where applicable.
• Erasure: Request the deletion of your data, subject to legal or contractual obligations.
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights are not respected.

To exercise these rights, contact us at canada@akarigo.com

8. Retention of Personal Data

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy and comply with legal or regulatory requirements. Once the retention period expires, your data will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may periodically update this policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and significant changes will be communicated through email or our website.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

Akarigo Canada Pvt Ltd
10 Four Seasons Place, Suite 1000
Etobicoke, Ontario,Canada
Phone: +1 437 553 4494
Email: canada@akarigo.ca

International Office – UK:
Akarigo Ltd
20-22 Wenlock Road
London, N1 7GU, UK
Phone: +44 (0)203 951 0012
Email: info@akarigo.ca

India Office:
SQUAD Software Pvt Ltd
Level 6, JMD Regent Square
M.G. Road, Gurgaon, 122001, India
Phone: +91 11 6648 1860